All items are posted 1-3 days from placement of order.

All items are delivered free of charge via Royal Mail services, with the exception of all jewellery items, which are posted by Royal Mail Recorded Delivery service and charged accordingly.   Special or Recorded Delivery options are available on items other than jewellery should you require your item more quickly, payable by the customer; please contact us for costs.

Proof of postage is always retained.  In the event of non-delivery, you must notify us within 7 days of the expected delivery date.  Royal Mail postal service will be contacted, who have a 30 day search process.  Should the item fail to be located at the end of the search process, a full refund will be offered.  We thank you for your patience and understanding in this case; this is to safeguard Juniper Gifts from fraudulent claims.

Please also see our Terms and Conditions.